Privacy Policy
We are WHIZPAY TECHNOLOGY LLC, a company based in Dubai, United Arab Emirates ("WHIZPAY TECHNOLOGY LLC ", the "Company", "we," "us", and "our") and, appreciate and acknowledge that our customers, visitors and users (“you”, “your” and “yourself”) would be concerned about how we collect, use and share your information (such as your Personal Information (defined below) and other information as described below) when you use/access website Whizmo.ae, along with all associated sub domains and the web pages operated by us (“website”) (collectively referred to as “Services”). This policy shall stipulate the type of information we may collect when you use our Services, and how we collect, use, share and protect that information (“Privacy Policy”). Your information shall not be used or shared with anyone except as provided in this Privacy Policy.
This Privacy Policy only applies to the information that is collected through your access and/or usage of our Services. Information that you provide to or is collected by any third party whilst you use our Services is not covered by this Privacy Policy. We recommend that you refer to the privacy policy of such third party to ensure that your information is being collected and used by them in a safe and secure manner.
Changes to This Privacy Policy
We amend these terms from time to time. Every time you wish to use the website, please check these terms to ensure you understand the terms that apply at that time, as they are legally binding on you. Some of the provisions contained in this privacy policy may also be superseded by provisions or notices published elsewhere on website.
Please read our Privacy Policy carefully before accessing the website. If you do not agree with the terms of this Privacy Policy, please do not access the website.
1. Consent
By accessing and using our Services, and/or providing your Personal Information (as described below at clause 2) you hereby acknowledge that you have read this Policy and that you consent to the following:
i. collection, storage, usage and sharing of your Personal Information and other information in accordance with this Privacy Policy; and
ii. you are above the age of 18 years or have a parental/ guardian guidance.
iii. you expressly authorize us to directly or indirectly consult any private and public databases and also authorize us to have access, collect and store unrestricted or restricted personal data, in order to verify or confirm the information provided by you so that our company can provide you with a better experience. Your personal information will be used only as needed to provide our services or products. Our own private database is used for storage and to treat personal data, so that we can give our clients a better experience we can also verify with any other source or confirm the information provided by you and any other necessary information we need for the processing of the various products and services provided by the company. This authorization also gives us permission to create, store, share and consult any of your personal data, that can be sensitive or not, so that we can identify you in the best possible way. This authorization also includes the corresponding studies of any company where you are a legal representative. This authorization is granted with the understanding that all the information collected, stored or consulted will be managed by us with the confidentiality and security measures required under local laws of each country where we provide services, and that the information will be kept and used for internal purposes only by the company or its affiliated companies. It is also expressly clarified that you are obliged to answer and deliver any additional information that we may ask you to provide from time to time. In the event that you refuse to give or supply any information that we request, we may terminate the product or service that you contracted, the same would occur in the event that you revoke this authorization during the term in which the product or service is in force. It is also expressly stated that you may revoke this consent at any time, ask for personal information or ask to update any information, by sending a written note to us at the following email address: legal@whizmo.ae.
2. What Is Personal Information?
“Personal Information” is any and all data/information by which you may be personally identified, including but not limited to, name, home address, browser type, internet protocol address, email address, phone numbers, ID numbers, other personal data, language and other preferences, and any other personal data that are requested in our applications or website.
3. What Type of Information Do We Usually Collect?
We collect the following type of information:
i. Voluntary information: This is the information provided by you voluntarily through access/usage of our Services, including Personal Information. You may choose to not provide us with this information, however, you may then not be able to access/use certain features of the Services.
ii. Automatic information: This is the information that is sent automatically by your web browser, computer, mobile or tablet. For example, internet protocol (IP) address, browser type and version, date and time of your visit, information about the device you are using, etc.
iii. Cookies and other technologies: We may use cookies, and other similar technologies to collect and store information regarding your usage of Our Services, such as, duration of your visit on our website, pages that are visited, etc. This is to understand your preferences and interests, as it would enable us to enhance your experience of using our Services, allow us to show you advertisements that are relevant, track your usage of our Services, and assist with analytics and other administrative functions. You may be able to disable/block some or all of the cookies through your browser settings. However, please note that disabling/blocking some specific cookies may restrict your usage of our Services.
iv. Information about your location and device: if you use our Services through your mobile device, we may be able to obtain your GPS location, device information, such as your mobile device ID, model, manufacturer, operating system, version information and IP address and our Services shall be customized based on your location.
v. Information from third parties: if you use our Services through signing into your social media accounts, we shall have access to the information available through the social media account. we would recommend that you consult the privacy policy of the social media provider for more information about how they share information when you choose to use our Services through your social media account.
4. Appointment of Data Processor
You hereby agree and acknowledge that WHIZPAY TECHNOLOGY LLC, may appoint any person (“Data Processor”) to process the Personal Information on its behalf as per the applicable laws.
5. How Do We Use Your Information?
We will only use your Personal Information when the law allows us to. Most commonly, we will use your Personal Information in the following circumstances:
i. where we need to perform the contract we are about to enter into or have entered into with you;
ii. where it is necessary for Our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and
iii. where we need to comply with a legal obligation.
We will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to third party marketing at any time by contacting us.
6. Who Do We Share Your Information With?
General
We may share information we have collected about you in certain situations. Your information may be disclosed to the following:
i. any affiliate, subsidiary or partner of WHIZPAY TECHNOLOGY LLC;
ii. Data Processor;
iii. agents, contractors, service providers, and other third parties who support WHIZPAY TECHNOLOGY LLC and are contractually bound to keep the information confidential and only use it for the purposes it is provided to them;
iv. where express consent is provided by you for such disclosure;
v. with other third parties with which WHIZPAY TECHNOLOGY LLC collaborates for marketing and promotional campaigns, contests and offers;
vi. to a buyer or a successor in the event of a merger, financing, acquisition, restructuring, reorganization, dissolution, bankruptcy, or sale/ transfer of all or part of WHIZPAY TECHNOLOGY LLC ’s assets, where the Personal Information will be one of the transferred assets;
vii. with advertisers and investors for the purpose of conducting general business analysis. we may also share your information with such third parties for marketing purposes, as permitted by law.
viii. to respond to legal process, to investigate or remedy potential violations of Our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.; and
ix. where such disclosure is required and/or permitted by the applicable laws, regulations and orders.
7. Storing Your Personal Information
To preserve the integrity of our databases, to carry out on-going Services on behalf of all users, for analytics and statistics purposes and to ensure compliance with applicable laws and regulations, we retain your personal information submitted by you for a reasonable length of time unless otherwise prescribed by applicable law.
8. Transfer of Personal Information
Given the advent of the digital world, coupled with globalization, personal, confidential, business related and other type of information is susceptible to various illegal affairs and activities. At WHIZPAY TECHNOLOGY LLC, we aim to abide by the following generally-accepted privacy principles which are implemented in relation to the Personal Information and other related data submitted and/or collected on our website in relation to the provision of our Services:
i. proper handling, treatment and security of such information/ data;
ii. strict implementation of a secure medium to protect such information/ data;
iii. overseeing the implementation of the confidentiality and privacy measures in relation to such information/ data;
iv. encryption of such information/ data;
v. conduct relevant research and studies relevant to the privacy policy standards and update this Privacy Policy to ensure its compliance with the latest policy standards.
We further implement various appropriate electronic and managerial safeguards to prevent unauthorized access to your Personal Information. These safeguards are based on the generally accepted industry standards.
While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
We shall not be responsible and/or liable for any disclosure of information due to unauthorized third party access, or other reasons beyond our control. It is important that you do not share your account details, such as your username, password and security information, with any one, as it would be assumed that the individual logging with your account details has the proper authorization to do so.
9. Your Legal Rights
You may have certain legal rights regarding your Personal Information depending upon the country you are in or how we interact with you. You can learn more about this in this section. Subject to the terms of this Privacy Policy we guarantee that you have following key rights wherever you are:
i. request access to your Personal Information (commonly known as a "data subject access request"). This enables you to receive a copy of the Personal Information we hold about you and to check that we are lawfully processing it.
ii. request correction of the Personal Information that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. We will endeavor to send a correction notice to the businesses or other to whom we have shared the inaccurate data (“Notified Parties”), where required and/or appropriate. However, we cannot be held liable for the failure of such Notified Parties fail to update or correct your data. Some third parties and third-party sites may continue to process inaccurate data about you until their databases and display of data are refreshed in accordance with their update schedules, or until you contact them personally to ensure the correction is made in their own files.
iii. to lodge a complaint to us. We will receive and handle your complaints in accordance with best practice and depending upon where you are and whether we are subject to it, any applicable law.
iv. request erasure of your Personal Information. This enables you to ask us to delete or remove Personal Information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your Personal Information to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
v. object to processing of your Personal Information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Personal Information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
vi. request restriction of processing of your Personal Information. This enables you to ask us to suspend the processing of your Personal Information in the following scenario:
a. if you want us to establish the data's accuracy;
b. where your use of the data is unlawful but you do not want us to erase it;
c. where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; and
d. you have objected to Our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
vii. request the transfer of your Personal Information to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
viii. request to be informed before the Personal Information is disclosed for the first time to third parties or used on their behalf for the purposes of direct marketing, and to be expressly offered the right to object to such disclosures or uses.
ix. withdraw consent at any time where we are relying on consent to process your Personal Information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
x. to lodge a complaint with your local supervisory authority. You have a right to lodge a complaint with your local supervisory authority if you have concerns about how we are processing your personal information. We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.
If you wish to exercise any of the rights set out above please contact us at legal@whizmo.ae
10. Link To Other Third-Party Websites
Our Services may contain links to third-party websites or any other authorized persons for providing the Services. If you use/access the websites of these parties, it may result in these third-parties collecting, storing and using your information.
Furthermore, while we try to implement appropriate electronic and managerial safeguards to prevent unauthorized access to your information, some of the advertisements you may see when using our Services are selected and delivered by third parties. These third parties may also collect information about you or your online activities, either on our website or other websites, through cookies, web beacons, and other such technologies to understand your interest and deliver to your advertisements that are tailored to your interests.
We do not have access to, or control over, the information these third-parties may collect and therefore, would strongly encourage you to read through their privacy policy before interacting with these third-parties. The information practices of these third parties are not covered by this Privacy Policy.
11. Account Information
You may at any time review or change the information in your account or terminate your account with the website by:
i. logging into your account settings and updating your account
ii. contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms & Conditions and/or comply with legal requirements.
12. Contact Us
If you have any further questions regarding this Privacy Policy, please contact us on: legal@whizmo.ae