Position: Sales Operation Officer
Role Overview: The Sales Operation Officer plays a pivotal role in ensuring the seamless execution of all operational activities aligned with our internal sales operations process. This role demands efficiency and timeliness in every task undertaken.

Key Responsibilities:

• Methodically review tickets submitted by sales representatives or applications received by the sales team, meticulously adhering to the sales application process, KYC/AML regulations, and business requirements.
• Verify the completeness and accuracy of applications, leaving no room for errors, and ensure that all requisite information and documents are meticulously furnished.
• If needed, reassign applications to sales representatives for modifications and corrections.
• Maintain a focus on punctual review and submission of received applications.
• Execute operational activities as assigned by your line manager, ensuring efficiency and timeliness.
• Collaborate cross-functionally to address evolving business needs.
• Complete mandatory training encompassing the sales operations process, company products and services, KYC and AML compliance, and other training modules as directed by your line manager.
• Cultivate and maintain an up-to-date, in-depth knowledge of these areas to provide accurate and pertinent information to internal stakeholders.
• Keep abreast of new product launches and features within the organization.

Qualifications:
Minimum Qualification:

• Bachelor’s degree in any field.

Minimum Experience:

• A track record of at least 5 years in a similar role within the financial services industry.

Job Specific Skills:

• A meticulous approach to review processes, procedures, and documentation to ensure absolute compliance and precision.
• Exceptional communication, presentation, and interpersonal skills.
• Strong organizational skills to adeptly manage multiple tasks and prioritize work efficiently within a fast-paced environment.
• An innate eye for detail, impeccable organizational skills for managing documentation, and the ability to generate insightful reports.
• Proficiency in MS Office Suite, with a specific focus on MS Excel.
• Experience with onboarding and quality assurance systems.
• A keen attention to detail, problem-solving capabilities, and a proactive mindset.

What We Offer:

• A competitive salary and an extensive benefits package.
• Ongoing opportunities for learning and development.
• Rapid career growth within a culture that values trust, equal opportunities, inclusion, and diversity.

Ready to Join Us? Seize this exceptional opportunity. Share your CV with us at workwithus@whizmo.ae, making sure to include the Job Reference in your email subject. We eagerly anticipate your contribution to our team and your potential for remarkable career growth and success.
Equal Opportunity Employer: We are committed to diversity and inclusivity. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, irrespective of race, gender, age, religion, sexual orientation, or disability.

The Project Manager is responsible for the planning, execution, and delivery of all projects within the company. They will work closely with cross-functional teams to ensure that projects are completed on time, within budget, and to the required quality standards.

Key Role Responsibilities:

• Lead the planning, coordination, and execution of the projects from initiation to completion, ensuring that projects are delivered on time, within scope, and within budget.
• Collaborate closely with cross-functional teams to define project requirements, objective and deliverable; and maintain close collaboration throughout the project lifecycle.
• Develop comprehensive project plans, including scope, timelines, resource allocation, and risk mitigation strategies with corresponding project stakeholders.
• Monitor project progress, identify potential issues, and proactively implement corrective actions to keep projects on track.
• Communicate project status, updates, and potential risks to stakeholders, team members, and leadership through regular meetings, reports, and presentations.
• Foster a collaborative and innovative project environment, encouraging open communication and idea sharing among team members.
• Ensure that projects are completed on time, within budget, and to the required quality standards.
• Manage external vendors and partners as necessary to ensure seamless integration of third-party solutions into our fintech ecosystem.
• Continuously assess project processes and identify opportunities for process improvement, efficiency gains, and best practices implementation.
• Stay up-to-date with internal company compliance and regulatory changes to incorporate relevant insights into project planning and execution.

Minimum Qualification:

• Bachelor's degree in Business, Finance or a related field.
• MBA or PMP certification or other relevant is a plus.

Minimum Experience:

• 3+ years of experience in project management.

Job Specific Skills:

• Strong organizational and time management skills.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills, with ability to influence and motivate cross functional teams.
• Ability to work independently and as part of a team.
• Experience with project management software.
• Experience in the fintech industry is a plus.
• Experience with compliance an CBU regulatory is a plus.
• Detail-oriented mindset with exceptional organizational and problem- solving abilities.

How to Apply:

• Send us your resume at workwithus@whizmo.ae.
• Include Job Title in the subject (Project Manager)

Position: Talent Acquisition Partner
Are you a seasoned Talent Acquisition Partner looking for a new and exciting opportunity? We're seeking a dedicated professional to join our People & Culture team, playing a pivotal role in attracting and acquiring top-tier talent to fuel the growth and success of our organization.
Role Overview: Your primary and foremost responsibility will be to orchestrate end-to-end recruitment strategies, working closely with hiring managers to create a seamless and exceptional candidate experience.

Key Responsibilities:

• Collaborate with hiring managers to assess staffing requirements and craft job descriptions.
• Develop and execute effective sourcing strategies to attract well-qualified candidates.
• Utilize a range of channels, including job boards, social media, networking events, and employee referrals, to identify potential candidates.
• Conduct initial screenings of resumes and applications to identify suitable candidates.
• Coordinate and conduct both in-person and virtual interviews to assess qualifications and cultural fit.
• Oversee candidate reference checks and background screenings, ensuring compliance with all necessary checks.
• Negotiate and extend job offers, offering competitive and compelling compensation packages.
• Manage the candidate experience throughout the recruitment process, prioritizing timely communication and feedback.
• Cultivate and sustain a talent pipeline for future hiring needs.
• Stay abreast of industry trends, market insights, and best practices in talent acquisition.

Qualifications:

• Bachelor’s degree in human resources, Business Administration, or a related field.
• Additional HR professional certifications.
• Previous experience in talent acquisition or recruitment, preferably within the financial services sector.
• A minimum of 5+ years of UAE-based experience in a similar role.
• A strong understanding of fintech roles, skills, and industry trends is advantageous.
• Familiarity with recruitment tools and technologies, including applicant tracking systems, sourcing platforms and MS Office, especially Excel, is essential.
• Exceptional sourcing and networking skills.
• Proficiency in interviewing and candidate assessment.
• Effective communication and negotiation abilities.
• The capability to thrive in a fast-paced, dynamic startup environment.
• Meticulous attention to detail and adept multitasking skills.

What We Offer:

• Competitive salary and comprehensive benefits package.
• Continuous learning and development opportunities.
• Rapid career growth within a culture that values trust, equal opportunities, inclusion, and diversity.

Don't miss out on this exciting opportunity to join our team. Share your CV with us at workwithus@whizmo.ae and take the first step toward shaping the future of our organization. Your expertise will be instrumental in driving our continued success. Join us today!
Equal Opportunity Employer: We are committed to diversity and inclusivity. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, irrespective of race, gender, age, religion, sexual orientation, or disability.

We are hiring a Central Operations Specialist to provide excellent support, maintaining full compliance within Whizmo Level One Support.

WHAT WILL YOU BE DOING?

• Responsible for processing key accounts transactions, more detailed queries and requests related to customer accounts.
• Responsible for verifying the accuracy data entered relating to customer accounts into various systems. .
• Managing and organizing key accounts document.
• Offer enhanced support to issues related to their accounts which require highly detailed and technical support.
• Ensure that all transactions and activities comply with relevant laws and regulations.
• Collaborate with other departments to ensure smooth operations and timely resolution of issues.
• Escalate complex issues to the line manager, the appropriate departments or senior staff for prompt resolution, as needed.
• Communicate with key internal and external stakeholders, including customers, banks, and other financial institutions.
• Maintain a high level of product and service knowledge and be up to date with compliance regulations.
• Generate reports on specific categories of customer accounts or company activities as assigned .

WHAT DO YOU NEED TO BE SUCCESSFUL IN THIS POSITION?

• Previous experience in Financial Services Customer Support and operations of 5+ years in UAE is a must.
• Bachelor degree in Business Administration, Finance or any other related discipline.
• Very Good communication in English, and interpersonal skills.
• Specialized training or certifications related to financial operations, data management, or compliance is a plus.
• Compliance and Regulatory Knowledge.

WHAT WE WILL OFFER YOU?

• Competitive salary and benefits.
• Continuous learning and development.
• Fast career growth.
• Culture embracing Trust, equal opportunities, inclusion and diversity.

HOW TO APPLY:

• Send us your resume at workwithus@whizmo.ae.
• Include Job Title in the subject (Central Operations Specialist)

We are hiring a Compliance Specialist to provide excellent support, maintaining full compliance within Whizmo Level One Support.

WHAT WILL YOU BE DOING?

• Conduct KYC, AML, CFT, CDD, and EDD procedures for new and existing clients (individual and corporate customers) and clearing any issues relating to onboarding of new customers.
• Clear and investigate any alerts generated by the KYC system (including sanctions screening matches and adverse media screening hits) used by the organization to onboard new customers (individual and corporate customers) and ensuring no sanctioned customers are onboarded.
• Monitor and review client transactions for suspicious or fraudulent activities and prepare Suspicious Activity Reports (SAR) and Suspicious Transaction Reports (STR) as required and assist for timely submissions.
• Review alerts generated by the Transaction Monitoring System (TMS), make investigate before clearing the alerts.
• Conduct sanction screening and compliance due diligence on clients and transactions.
• Conduct compliance checks and controls, identify compliance risks and advise suitably to mitigate them.
• Assisting in preparing required reports for the Central Bank in accordance with CB rule book, guidance and regulations issued by CBUAE from time to time.
• Assist in preparations of any regulatory inquiries, audits, and examinations.
• Maintaining records and registers as required under applicable rules and regulations, including, without limitation, registers in relation to breaches, complaints, suspicious transactions, training, etc.
• Ensure deliverables are produced in line with the appropriate regulatory standards, local regulations, policies and procedures.
• Ensure compliance with local regulations, such as FIU & Central Bank of UAE, as well as international regulations, such as FATF Recommendations.

WHAT DO YOU NEED TO BE SUCCESSFUL IN THIS POSITION?

• DEAL BREAKER: Minimum of 5 years of relevant experience in a bank, regulated financial institution, or Exchange house or banks in UAE.
• Strong knowledge of the UAE’s legal and regulatory framework, CBUAE’s regulations, guidelines, and notices and AML/CFT laws and regulations and risk-based approach.
• A minimum of a bachelor’s degree in finance, Business, Law or a related field. (A master’s degree in law will be an advantage).
• Certified Anti-Money Laundering Specialist (CAMS) or similar certification is preferred.
• A proactive team player with a positive attitude towards problem resolution with strong attention to detail.
• Ability to work under pressure and meet tight deadlines.

WHAT WE WILL OFFER YOU?

• Competitive salary and benefits.
• Continuous learning and development.
• Fast career growth.
• Culture embracing Trust, equal opportunities, inclusion and diversity.

HOW TO APPLY:

• Send us your resume at workwithus@whizmo.ae.
• Include Job Title in the subject (Compliance Specialist)

We are hiring an Information Security Officer oversees an organization's information, and technology security and mitigate any associated risks.

WHAT WILL YOU BE DOING?

• Responsible to developing, enforcing, and governing security policies to protect critical data, information, and knowledge assets.
• This involves protecting the organization’s assets, applications, systems, and technology while enabling and advancing the business outcomes.
• Monitor relationship with critical partners to ensure the company does not incur any information security or cyber security risk.
• Governing cyber security operations and implementing disaster recovery protocols and business continuity plans with business resilience in mind.

WHAT DO YOU NEED TO BE SUCCESSFUL IN THIS POSITION?

• Knowledge of the UAE Information Assurance Regulation.
• A minimum of 10 years of similar experience within BFSI sector, preferably in financial services sector.
• A minimum of a bachelor’s degree in computer science, Information Technology or Cyber Security.
• IT security industry certifications required such as CISA, CISM or CISSP.
• Specialized training or certifications related to financial operations, data management, or compliance is a plus.
• Knowledge of information security management frameworks such as ISO/IEC 27001, CobIT, ITIL and NIST CSF.

WHAT WILL WE OFFER YOU?

• Competitive salary and benefits.
• Continuous learning and development.
• Fast career growth.
• Culture embracing Trust, equal opportunities, inclusion, and diversity.

HOW TO APPLY:

• Send us your resume at workwithus@whizmo.ae.
• Include Job Title in the subject (Information Security Officer)

We are hiring a Specialist - PR & Content who plays a crucial role in managing our public relations and content marketing efforts.. The individual will be primarily responsible for creating and promoting content to enhance brand visibility, reputation, and engagement; and will manage relationship with Publications, influencers, and external agencies to build reputation for the brand in a progressive manner.

WHAT WILL YOU BE DOING?

Content
1. Content Strategy-Develop and execute a content marketing strategy aligned with the company's goals and target audience.
2. Content Creation-Produce high-quality and engaging content, including blog posts, articles, infographics, videos, and more.
3. Content Distribution-Manage content distribution across various digital channels, including the company website, social media, email marketing, and third-party platforms.
4. Audience engagement-Monitor audience engagement with content and respond to comments and inquiries. Foster a sense of community and engagement around the brand through content.
Public Relations
1. Media Relations-Build and maintain relationships with journalists, bloggers, and industry influencers.
2. Handle media inquiries and coordinate interviews and media appearances.
3. Reputation Management-Work to enhance the company's reputation through positive media coverage and thought leadership.
4. Crisis Control-Assist in developing crisis communication plans and be prepared to respond to PR crises promptly and effectively.
Analytics & Performance Reporting
• Use analytics tools to track and measure the effectiveness of content and PR campaigns. prepare regular reports on key performance indicators (KPIs) and provide insights for improvement.

WHAT DO YOU NEED TO BE SUCCESSFUL IN THIS POSITION?

• Bachelor’s degree in marketing, Communications, Public Relations, or a related field.
• Proven experience in content marketing and public relations, preferably in a senior role.
• Strong writing and editing skills with an ability to create clear, persuasive content.
• Proficiency in using content management systems (CMS) and PR software.
• Knowledge of SEO best practices and content distribution channels.
• Excellent communication and interpersonal skills.
• Crisis management and media relations experience.
• Familiarity with media monitoring and analytics tools.
• Creative thinking and problem-solving abilities.
• 6 to 8 years’ experience, preferably within financial services/fintech in a fast-paced environment

WHAT WILL WE OFFER YOU?

• Competitive salary and benefits
• Continuous learning and development
• Fast career growth
• Culture embracing Trust, equal opportunities, inclusion, and diversity

What are you waiting for!!! Share your cv now on workwithus@whizmo.ae and don’t forget to include the Job Reference in your email subject.

We are hiring a Digital Marketing Manager who has a critical role within the marketing department, responsible for developing and implementing online marketing strategies to drive traffic, engagements, downloads and conversions. Additionally, this role entails managing the brand’s social media assets, ensuring compliance across all brand properties and optimizing website performance for targeted results.

WHAT WILL YOU BE DOING?

• Digital Strategy-Develop and execute a comprehensive digital marketing strategy aligned with overall marketing and business goals. Identify target audiences and create customer personas.
• Content Marketing-Plan and oversee the creation of high quality and engaging content. Develop a digital content strategy to engage with the target audience.
• Social Media Management-Manage and optimise the company’s presence on social media platforms (eg. Facebook, LinkedIn, Twitter, Instagram etc). Monitor social media metric regularly and adjust strategies accordingly.
• SEO (Search Engine Optimization)-Improve website’s search engine rankings through on page and off page SEO techniques. Perform regular website audits to identify and resolve SEO issues. Stay abreast with SEO best practices and algorithm updates.
• SEM (Search Engine Marketing) & PPC (Pay per Click)-Create and manage PPC advertising campaigns on platforms like Google Ads and Bing Ads. Conduct keyword research and optimize ad copy and landing pages. Monitor and adjust campaigns for maximum ROI.
• Testing and Optimization-Conduct A/B testing and other experiments to improve campaign performance. Continuously optimise digital marketing efforts based on data and insights.
• Website-Take ownership of website management, including regular updates, maintenance, and optimization for user experience and SEO. Collaborate with web developers to implement improvements and new features. Monitor website analytics and implement changes for better performance.
• Email Marketing-Develop and execute email marketing campaigns to nurture leads and engage customers. Build and manage email lists and segment them for targeted messaging. Monitor email campaign performance and optimise for better results.
• Analytics and Reporting-Use analytics tools (e.g., Google Analytics) to track and analyze website traffic, user behavior, and campaign performance. Prepare regular reports and provide insights to improve digital marketing strategies.
• Budget Controls-Develop and manage the digital marketing budget in consultation with HoD. Allocate resources effectively to achieve desired outcomes.

WHAT DO YOU NEED TO BE SUCCESSFUL IN THIS POSITION?

• Bachelor’s degree in marketing, Digital Marketing, or a related field.
• Proven experience in digital marketing, including hands-on experience with
• various digital marketing channels.
• Familiarity with marketing automation tools, content management systems, and analytics platforms.
• Strong analytical and data-driven mindset.
• Excellent communication and teamwork skills.
• Creative thinking and problem-solving abilities.
• Certifications in digital marketing (e.g., Google Ads, HubSpot) are a plus.
• 8 to 10 years’ experience, preferably within financial services/fintech in a fast-paced environment

JOB SPECIFIC SKILLS:

• Experience in setting up and optimizing Google Adwords campaigns.
• Working knowledge of HTML, CSS and Java script development and constraint Excellent interpersonal skills.

WHAT WILL WE OFFER YOU?

• Competitive salary and benefits
• Continuous learning and development
• Fast career growth
• Culture embracing Trust, equal opportunities, inclusion, and diversity

What are you waiting for!!! Share your cv now on workwithus@whizmo.ae and don’t forget to include the Job Reference in your email subject.